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  • SMP
    • Scalp Micropigmentation
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    • SMP Prices
  • SMP Training
  • Laser Treatments
    • Laser Hair Removal
    • Laser Tattoo Removal
    • Laser Teeth Whitening
    • Laser Lesion removal & Mole Removal
  • Results
  • About Us
    • Locations
      • SMP Coventry
      • SMP Nuneaton
      • SMP Worcestershire
      • SMP Wolverhampton
  • SMP
    • Scalp Micropigmentation
    • SMP Laser Removal
    • SMP Prices
  • SMP Training
  • Laser Treatments
    • Laser Hair Removal
    • Laser Tattoo Removal
    • Laser Teeth Whitening
    • Laser Lesion removal & Mole Removal
  • Results
  • About Us
    • Locations
      • SMP Coventry
      • SMP Nuneaton
      • SMP Worcestershire
      • SMP Wolverhampton
Legal Information

Privacy Policy

This page explains how Hair Savvy Studio collects, uses, and protects any personal information you provide when using our website. We keep things plain and straightforward so you know exactly where you stand.

Last updated: May 2026 Applies to: hairsavvystudio.co.uk

What’s in this policy

  1. Who we are
  2. What information we collect
  3. How we use your information
  4. Lawful basis for processing
  5. Cookies and tracking
  6. Who we share data with
  7. How long we keep your data
  8. Keeping your data secure
  9. Your rights under UK GDPR
  10. Children’s privacy
  11. External websites
  12. Changes to this policy

Section 01Who we are

This privacy policy applies to Hair Savvy Studio, an SMP (Scalp Micropigmentation) studio based in Birmingham, operating the website hairsavvystudio.co.uk.

For the purposes of UK GDPR and the Data Protection Act 2018, Hair Savvy Studio is the data controller responsible for any personal information collected through this website.

If you have any questions about how we handle your data, you can reach out at any time using the contact details at the bottom of this page.

Section 02What information we collect

We collect different types of information depending on how you interact with our website.

Information you give us directly

When you fill out a contact form or enquiry form, we collect the details you choose to provide. This typically includes:

  • Your name
  • Email address
  • Phone number
  • The message or enquiry you’ve sent us
  • Any other information you choose to include

Information collected automatically

When you visit our website, certain information is collected automatically by our hosting platform and analytics tools. This includes:

  • Your IP address and general location (city or region level)
  • The type of device, browser, and operating system you’re using
  • Pages you visit, how long you spend on them, and how you found us
  • Referring website or search terms used

This information is anonymised where possible and used purely to understand how the site is performing.

Section 03How we use your information

We only use your personal information for clear, specific reasons. Specifically:

  • To respond to enquiries you send through the contact form
  • To send you the information you’ve requested (for example, treatment details or pricing)
  • To follow up on a consultation booking
  • To improve how our website looks and performs
  • To meet any legal or regulatory obligations we have

We will never sell your data, rent it out, or pass it to third parties for marketing purposes.

Section 04Lawful basis for processing

Under UK GDPR we need a lawful reason to process your personal data. Depending on the situation, we rely on one of the following:

Consent

When you tick a box, submit a form, or accept cookies, you are giving us consent to process your data for the purpose specified at that point. You can withdraw consent at any time.

Legitimate interests

We may process certain data where it’s in our legitimate business interest to do so (for example, replying to an enquiry you’ve sent us), and where doing so doesn’t override your rights or freedoms.

Legal obligation

In some cases we may need to process data to comply with a legal obligation, such as keeping records for tax or accounting purposes.

Section 05Cookies and tracking

Our website uses cookies to function properly and to help us understand how visitors use the site. Cookies are small text files stored on your device when you visit a webpage.

We provide a separate, detailed Cookies Policy that explains exactly which cookies we use, what they do, and how you can manage or disable them.

Quick summary: we use essential cookies to make the site work, and analytics cookies (only with your consent) to see how the site is being used. You’re in control of which optional cookies you allow.

Section 06Who we share data with

We don’t share your personal data with anyone for marketing purposes. Where data is shared, it’s only with trusted service providers who help us run the website. These currently include:

  • Our website hosting provider, who stores the site and any data you submit via forms
  • Google Analytics, which provides anonymised statistics about how the site is being used (only if you’ve accepted analytics cookies)
  • Email delivery providers, used when you submit a form so that your enquiry reaches us

All third party providers we use are required to keep your data secure and to only use it for the specific purpose for which we’ve shared it. We will never sell, rent, or trade your data to third parties for their own marketing.

We may also disclose your information if we are legally required to do so, for example by a court order, regulator, or law enforcement.

Section 07How long we keep your data

We only keep your personal data for as long as we need to, based on the reason it was collected. As a general rule:

  • Enquiry form submissions: kept for up to 24 months from your last contact with us, then deleted
  • Email correspondence: kept for as long as it’s relevant to our business relationship
  • Website analytics: retained per Google’s standard policy, currently 14 months for the data we collect

When data is no longer needed, we delete or anonymise it securely.

Section 08Keeping your data secure

We take the security of your personal information seriously. Our website is hosted on a secure platform protected by SSL encryption, which is the standard used by banks and major websites to keep data safe during transmission.

Within our business, access to personal data is limited to people who need it to do their job, and all are required to handle it responsibly.

While we do everything reasonable to protect your data, no method of transmission over the internet is 100% secure. If you have any concerns about how your information is being handled, please get in touch.

Section 09Your rights under UK GDPR

Under UK GDPR you have several rights regarding your personal data. You can:

  • Access your data: request a copy of the personal information we hold about you
  • Correct your data: ask us to update anything that’s inaccurate or incomplete
  • Delete your data: ask us to erase your personal information (in most situations)
  • Restrict processing: ask us to limit how we use your data
  • Object to processing: object to us using your data in certain ways
  • Data portability: request your data in a structured format you can take elsewhere
  • Withdraw consent: change your mind about any consent you’ve previously given

To exercise any of these rights, simply email us. We’ll respond within 30 days as required by law.

If you’re not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection. You can contact them at ico.org.uk.

Section 10Children’s privacy

Our services and website are aimed at adults. We do not knowingly collect personal information from anyone under the age of 16. If you’re a parent or guardian and believe your child has provided us with personal data, please get in touch and we’ll delete it.

Section 11External websites

Our website may contain links to other websites, for example our social media profiles or third party blogs. This privacy policy only applies to hairsavvystudio.co.uk. We have no control over and are not responsible for the privacy practices of any external sites you may visit through links on our website. We recommend you read the privacy policies of any websites you visit.

Section 12Changes to this policy

We may update this privacy policy from time to time to reflect changes in how we operate, the technologies we use, or the law. When we make changes, we’ll update the “Last updated” date at the top of this page.

For significant changes that affect how we handle your data, we’ll make sure to bring them to your attention clearly, for example through a notice on the homepage.

Got a question about your data?

If anything in this privacy policy isn’t clear, or you’d like to exercise any of your data rights, we’re happy to help. Just drop us a message.

Contact Hair Savvy Studio

Address:

Unit 2, 28 Elizabeth Rd, Hasbury,
Halesowen, Birmingham, B63 4BQ, United Kingdom

Contact:

07706531796

alex@hairsavvystudio.co.uk

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